Orders, Delivery & Returns
Delivery Information - Options, Timescales & How It Works
Free delivery on all sewing machines. Tracked on every order, next day available, with secure PIN code delivery on all machines and high value orders.
Where Is My order?
Track your order, understand PIN code delivery and get help if your order hasn't arrived - post-purchase delivery guidance from The Sewing Studio
Returns & Cancellations Policy
Changed your mind? No problem. We offer 30 days to return your order - more than double the 14 days required by UK law. The process depends on whether your order has been despatched yet. You can cancel your order quickly and easily through your accou
E-Gift Cards
Sewing gift vouchers and e-gift cards from £5 to £200 - send by email, add a personal message and choose when it arrives. Valid for 24 months
Payment Options
Buy a sewing machine on 0% finance with Novuna, or spread the cost with Klarna. Full details of every payment option at The Sewing Studio.
Offers, Deals & Our Price Promise
Sewing machine deals, weekly offers and our Price Promise — if we lower the price within 14 days of your purchase, we'll refund the difference
Amending or Cancelling Your Order
Need to change or cancel your order? Find out what we can amend before and after processing and how to get in touch quickly.
Visit us in Redruth, Cornwall
Visit The Sewing Studio in Redruth, Cornwall ,TR15 2DB. Free private car park, disabled access and open Monday to Saturday 9.30am–5pm. Sewing machines, fabric and haberdashery all under one roof.
Frequently asked questions
Browse all our frequently asked questions below, organised by topic. For more information regarding returns, despatch, finance and choosing a machine, visit our main help page. All sewing machine deliveries require someone to be present to accept the