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Offers, Deals & Our Price PromiseUpdated 2 days ago

Offers, Deals & Our Price Promise

Shop with confidence - we're committed to giving you the best possible price, with a Price Promise and Price Match on machines and new deals every week.

🤝 Price Promise 🏷 Price Match 🎯 Deal of the Week 📣 Regular sales & promotions

Deals & promotions

There's always something on - here's how to make sure you don't miss out.

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Deal of the Week

Every week, we handpick a special offer on fabric, haberdashery and accessories. Don't miss out, see what's on right now! 

Browse current offers →
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Sales & promotions

We run sales throughout the year, including seasonal events. Sign up for our newsletter at the bottom of our homepage and to be the first to know when a new promotion goes live!

Sign up to our newsletter →

Discounts

We're asked about specific machine discounts from time to time - here's where we stand.

🏥🎓 NHS, healthcare worker & student discounts

We don't currently offer specific NHS, healthcare worker or student discounts. What we do offer to everyone:

  • Competitive pricing all year round
  • Price Promise - if we lower the price within 14 days of your purchase, we'll refund the difference
  • Regular promotions and sales
  • Low Price Promise on machines - we'll do our best to match UK competitors.See details

If you'd like to check what offers are currently available, please get in touch and we'll be happy to help.

Our price commitments

Two ways we make sure you always get the best possible machine price.

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Price Promise - if we reduce the price after you buy, we'll refund the difference

Shop with confidence knowing that if we lower the price of a machine, within 14 calendar days of your purchase, we'll refund you the difference.

Price Promise terms & conditions →

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Low Price Promise - we'll always try to match UK competitors on machines

Found one of our sewing machines cheaper elsewhere? We'll do our best to match the price. This applies to UK retailers selling the same machine brand new and in stock. While we can't always guarantee a match, we'll always look into it and do what we can.

Amazon and eBay are excluded. Full details can be found in our Low Price Promise terms.

Submit a price match enquiry →

Common questions

A few things customers ask us most often about pricing and offers.

Which retailers are included in your low price promise?
We'll do our best to match UK retailers selling the same machine brand new and in stock. Amazon and eBay are excluded, and while we can't always guarantee a match we'll always look into it. For full details please see our Low Price Promise terms.
How do I submit a price match request?
Simply contact us with the details of where you've seen the lower price and we'll look into it for you.
How do I find out about current offers and promotions?
The best ways are to sign up to our newsletter or keep an eye on our website. We also feature a Deal of the Week with a new offer every week.
Can I use a discount code on an already reduced item?
Please contact us if you have a query about a specific code or promotion and we'll be happy to clarify.
How do I claim a Price Promise refund?
If a machine you have purchased from us is reduced in price or offered with a free item within 14 calendar days of your purchase date, simply submit your claim via our contact form within 14 calendar days of your purchase date (e.g. if purchased on the 1st, your deadline is the 14th). If you paid using finance, the difference will be issued as store credit rather than a refund. The Price Promise excludes opened boxes, customer returns, ex-display and ex-demonstration models and applies to price reductions by The Sewing Studio Ltd only.

Got a pricing or offer enquiry?

Our team are happy to help - whether it's a price match request or a question about a current promotion.

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